Freedom to Speak Up

When things go wrong, we need to make sure that lessons are learnt, and things are improved.

If we think something might go wrong, it’s important that we all feel able to speak up to stop potential harm.

Even when things are good, but could be even better, we should feel able to say something and be confident that our suggestion will be used as an opportunity for improvement.

Freedom to Speak Up (FTSU) is for anyone who works or volunteers in the health sector and is a clear and simple process for staff to be able to raise their concerns, all of which will be acted upon, without fear of detriment for speaking up.

In our new organisation we are keen to embed a culture that encourages all colleagues to be open and honest about their experience of work, where we encourage speaking up.

We aim to:

• create a culture where all staff feel safe to raise concerns
• enable our leaders to be responsive to concerns and act on these promptly
• celebrate concerns raised and share the learning to improve patient safety

FTSU is about providing a safe space in which people can speak up about anything that gets in the way of doing a great job.